Refund policy

Last updated: 14 November 2026

If Plied Pro isn’t right for you, you get your money back. No forms, no questions.

14-day money-back guarantee

You can ask for a full refund of Plied Pro within 14 days of your purchase, for any reason. You don’t have to explain why.

How to ask for a refund

1. Email support@plied.app from the address you used to buy.
2. Include your order number (it is on the receipt from Dodo Payments) or your licence key, so we can find the order.

We usually reply within 2 working days. The refund goes back to the payment method you used, through Dodo Payments, our merchant of record. Your bank or card provider usually shows it within 5 to 10 working days.

What happens to your licence

When the refund is made, your licence key is turned off. The next time Plied checks the key (about once a week), the Pro features switch off and Plied goes back to the free plan.

Your data is not touched. Every job, note and file stays in your browser, and export stays free. Above the free limit of 30 active applications, nothing is deleted: you just can’t add new active applications until some are closed.

After 14 days

After 14 days, we don’t normally give refunds. If Plied Pro doesn’t work for you because of a problem on our side that we can’t fix, write to us and we will find a fair solution, including a refund.

Your legal rights

This policy doesn’t limit any rights you have under the consumer law of your country.

Contact

Questions about a purchase or a refund: support@plied.app.